Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans that we offer and you are able to add it either during the signup or anytime later through your billing CP. It features sixty minutes of custom work on your server, so our admins can easily help you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in the event that it does not work correctly, so you'll not need to waste time to figure out what is wrong because they can aid you in a very quick and professional way. As this is a one-time upgrade, you could get it only when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you are unable to do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our Linux dedicated servers and as long as you add it, our knowledgeable admins will be able to assist you with anything on your server. For example setting up any third-party software which you might want to use on the web server and troubleshooting any script that functions inadequately or doesn't run at all. Our upgrade features 1 hour of work and if a specific task is not very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left inside your billing CP and use them when you need assistance again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you require something to be installed in the very beginning, you can add it to your order during the sign up process, while if you require support later, you'll be able to add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack too, but if you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the very best feasible way.
