A 99.9% Server Uptime

We have built our cloud hosting system using dependable hardware components and heavily customized software. Our administrators have installed a customized version of Security–Enhanced Linux on our physical machines to guarantee optimal safety and stability. We’ve added a number of DoS protection tools coupled with very powerful firewall programs to make sure our internal network is impregnable and secure.

All cloud plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware provided by Juniper. What’s more, on each single router, we have put a firewall with a complex set of rules with the intention to filter out all shady requests.

Hence, in each of our data centers – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting plans in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Regardless of the fact that we have done everything to minimize all potential risks with our cloud hosting plans and while our company offers top–class technical support, sometimes the client simply isn’t satisfied with what we are offering. Or he needs to switch to a more powerful hosting solution, such as a VPS server or a dedicated server.

For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully satisfied, we will give you a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you have ever had to wait around for hours for an answer, you are aware of how maddening this can be, even more so when your site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be at your disposal and they will get back to you in less than sixty minutes. And the best part is that their average support ticket response time is less than 20 minutes!

24/7 Technical Support