Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is educated to easily deal with all our cloud plans users’ issues and guidance requests. Via our ticketing system, you are able to post your question and a support team representative is going to go back to you in only max 60 minutes. Basically, practice proves that the common resolution time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of specialists will be on–line for you 24x7x365 to react to all of your problems and to address any trouble you will probably have. You also can post a help support ticket from your Control Panel or drop an email message anytime. Furthermore, on business days, you’re able to phone us or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Tusitiohosting has built–in an in depth education base into the Control Panel so that you could get convenient step–by–step guidance any time. Each section of the Control Panel features its own contextual support area displaying a selection of how–to posts. We have also prepared video tutorials to give you a greater visual representation of the best way to conduct any given job.