Tech Support Channels

  • 1 hour ticket response time
  • A Sixty–Minute Support Ticket Response Guarantee

  • Every single support request you send to us will be responded to within maximum 60 min. In case your trouble ticket or email requires further assistance from a sysadmin, we will forward it and leave a note to let you know that your case is being worked on. If you order the Managed Servers package, all of the tasks included there will be completed at a time of your liking.

  • Top quality support service
  • A Premium–Quality Client Support Service

  • We will be available to you 24x7x365 to answer any queries that you may have connected with our Control Panel or any of the applications that we have installed for you on the server. If you also need help handling server admin procedures, you can take a look at our Managed Servers package, which includes backup hard drive storage space, OS updates on a weekly basis, server monitoring and rebooting procedures, as well as problem troubleshooting and software installation procedures

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Our Control Panel has been preinstalled for every dedicated web hosting plan. Among its characteristics is a rather time and effort–saving integrated knowledgebase that will walk you step by step on all the operations that you can perform. Most of the instructional articles in addition video versions which show all the tasks that you can perform in a very illustrative way. You will find all the how–to articles and the video tutorials in the upper right corner of each section of the Control Panel.